With the remote maintenance program "pcvisit" we can easily support you remotely over internet without having to install any software on your PC.

Instructions

• Click here to download guest module
  
   
• Using Internet Explorer, click "Run" and start the remote can.
  
  Using a different browser, you can not execute the file immediately.
  Save the file on your desktop and then double-click the file "gast_2005.exe".
• Enter the phone number announced by us and click on the green telephone handset. Confirm the following question.
  
  
  Now we can see your screen.

• To give us control, click on the white hand!
  
• If you encounter connection problems, or the telephone handset after entering the phone number is not green, click on the tools button and define the proxy settings:
  
   

• To close the connection, click on the red phone symbol!